Requirements

What your property needs before we can start

We would rather lose you here than three weeks into onboarding. All three are hard requirements.

A smart lock we can manage

Any brand works. What matters is that you share access to its software, so we can issue and rotate access codes for each guest. Without it, remote check-in is not possible.

A local crew for hands-on work

Cleaning and maintenance stay with your people. We detect, triage and brief them — but somebody local has to turn the screwdriver.

A phone number you can forward to us

Guest calls only reach us if the number on your listing routes to us. A virtual phone system, a VoIP line or call forwarding on your existing number all work. Without one, the phone keeps ringing on your side of the bed.

What about the PMS?

We work on Kross Booking. If you use something else, that is not a requirement you have to solve — the migration is included in your setup fee.

The smart lock, in detail

Remote check-in only works if we can create and revoke access ourselves. That means a lock with remote management, not just a keypad.

What works

Any brand, as long as it has an app or web panel with remote access
Codes that can be created, time-limited and revoked remotely
A lockbox with a remotely-managed code, as a lower-cost alternative

What does not work

A keypad with a single fixed code that never changes
A lock that can only be programmed standing in front of it
Physical key handover of any kind

What we do with the access

Issue a unique code per guest, valid for their stay only
Retire the code at checkout
Re-issue immediately when something fails

We never change your master code, add permanent users, or share access outside the named people on our team.

The local crew, in detail

We are the remote layer. Somebody still has to be physically able to reach the property.

Cleaning

Yours to arrange and pay for. We tell them when to go and flag anything the last guest left behind.
Maintenance

A plumber, an electrician, or a handyman you can call. We contact them directly once you introduce us.
A key holder

Someone who can get in if the lock itself fails. It is rare, but it happens.

Forwarding the phone, in detail

Messaging runs through the platform, but calls do not. A guest standing outside at midnight dials the number on the booking, and that number is yours. Unless it routes to us, we cannot pick up.

Any of these work

A virtual phone system or VoIP number you point at us — the cleanest option, and it keeps your personal number private
Call forwarding on your existing mobile, either always or outside your own hours
A number on your listing that already belongs to a phone system you control

Set it up once during onboarding and you never think about it again. Skip it and the messaging is covered while the calls still wake you — which is usually the half that hurts.

Get your evenings back.

Recupera tus tardes.

Tell us about your property and we will come back with exactly what we would take over, and what it would cost.

Get started