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Requirements

What your property needs before we can start

We would rather lose you here than three weeks into onboarding. Both requirements are hard requirements.

A smart lock we can manage

Any brand works. What matters is that you share access to its software, so we can issue and rotate access codes for each guest. Without it, remote check-in is not possible.

A local crew for hands-on work

Cleaning and maintenance stay with your people. We detect, triage and brief them — but somebody local has to turn the screwdriver.

What about the PMS?

We work on Kross Booking. If you use something else, that is not a requirement you have to solve — the migration is included in your setup fee.

The smart lock, in detail

Remote check-in only works if we can create and revoke access ourselves. That means a lock with remote management, not just a keypad.

What works

  • Any brand, as long as it has an app or web panel with remote access
  • Codes that can be created, time-limited and revoked remotely
  • A lockbox with a remotely-managed code, as a lower-cost alternative

What does not work

  • A keypad with a single fixed code that never changes
  • A lock that can only be programmed standing in front of it
  • Physical key handover of any kind

What we do with the access

  • Issue a unique code per guest, valid for their stay only
  • Retire the code at checkout
  • Re-issue immediately when something fails

We never change your master code, add permanent users, or share access outside the named people on our team.

The local crew, in detail

We are the remote layer. Somebody still has to be physically able to reach the property.

Get your evenings back.

Recupera tus tardes.

Tell us about your property and we will come back with exactly what we would take over, and what it would cost.

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